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Sunday, December 6, 2020
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The Importance of Kind Words

Sometimes in the legal profession we create ourselves a little fiction.  It takes a number of forms, but by and large it can be...

11 Reasons that Law Firms should Unlock Social Media

Not surprisingly, many law firms block social media access to a number of sites through the firm's internet connection.  This article is about why...

Are you in Love with Policies?

"Oh wow - what a great series of policies your staff are obliged to follow, I think I'm going to hire you as my...

Admitting your Mistakes – Risks versus Rewards

Lawyers are not good at admitting our mistakes.  In fact, some lawyers will never admit that they made a mistake, no matter how blatantly...

What are Lawyers Terrified Of?

Many client service issues lawyers face are, at a fundamental level, a result of fear. At this point, I'd like to invite you to lie...

Earning Trust

The term "trusted advisor" has, justifiably, been used as the goal of many legal practitioners now for some time.  It is a status, a...

Latest news

Should you Just Phone Your Opponent?

Ah yes, the great joy of the litigator: writing unbelievably long-winded letters back and forth for months to set out why your client is...

Or… We Could Just Fire You Instead

Recently I took a bit of a shot at law firms trying to pretend that their COVID-related pay cuts came with associated reduced working...

40% Pay Cut, 140% Full Time Load

It's been fascinating watching law firms react (in advance) to what they believed was going to be the horror story of COVID-19.

How to Make the Most of Your CLE

Attending any kind of continuing legal education can feel like it was largely a waste of time - even if it came with a...

Legal Careers Are Awesome

Recently I mentioned what I thought was a fairly self-evident concept: being a lawyer is actually pretty challenging. If...
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