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Tuesday, September 29, 2020
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3 Times your Client Isn’t your Top Priority

The other day I saw a social media post from a well known firm.  Together with a lovely image, it said that: the client always...

The Only Thing you Need to have Happy Clients

Clients can seem like complicated, insane creatures at times. One moment they want this thing, then they don't. They say something is urgent, but it's...

Telling Clients Their Idea is Bad

Since I work in litigation, I'm fairly frequently at the receiving end of what can charitably be described as a "gung ho" attitude.  A...

3 Lessons I was reminded of while I was sick

I've been unwell for the past few days. It's been a decidedly unpleasant experience, but I wanted to try and make something useful out...

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Should you Just Phone Your Opponent?

Ah yes, the great joy of the litigator: writing unbelievably long-winded letters back and forth for months to set out why your client is...

Or… We Could Just Fire You Instead

Recently I took a bit of a shot at law firms trying to pretend that their COVID-related pay cuts came with associated reduced working...

40% Pay Cut, 140% Full Time Load

It's been fascinating watching law firms react (in advance) to what they believed was going to be the horror story of COVID-19.

How to Make the Most of Your CLE

Attending any kind of continuing legal education can feel like it was largely a waste of time - even if it came with a...

Legal Careers Are Awesome

Recently I mentioned what I thought was a fairly self-evident concept: being a lawyer is actually pretty challenging. If...
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